Accounts Receivable Specialist Contract

Russell Tobin and Associates is currently hiring Account Receivable Specialists for our Fortune 500 Client in Minneapolis. Apply today for consideration!

Location: Onsite preferred, however, virtual will be taken into consideration.
Duration: 3-4 months

Summary: The Accounts Receivable Specialist is responsible for managing the end-to-end collections and dispute resolution of an established portfolio of customer receivables

Essential Functions:

• Proactive, collaborative, customer focused and professional management of customer accounts to improve DSO, cash flow, customer satisfaction and retention.
• Empowered to effectively research, analyze, negotiate and resolve customer invoice disputes with prudent decision making including the execution of any required credits in the financial system
• Facilitate meetings with internal/external customers to reach an agreed upon solution to resolve invoice related disputes.
• Utilize Oracle, GetPaid, NetSuite and other required system tools to assist with timely closure of AR Transactions. Alert appropriate internal contacts of any inaccuracies with data in required systems so that corrective actions can be taken to remediate issues
• Become knowledgeable in all products, services, contracting, billing sources and pricing to aid in the closure of open receivables
• Professionally manage and perform appropriate collection activities to close customer’s aging receivables.
• Work cross-functionally to resolve upstream process issues which delay the closure of open accounts receivable
• Drive application of on account cash transactions to open receivables through client notification and/or outreach

Requirements: 

• Strong customer service orientation. 2-4 years customer service experience required, with a strong preference for external client-facing experience
• BA degree preferred but not required
• Must have strong planning, organizational and motivational skills, be flexible, and must work well under pressure with the ability to manage multiple tasks efficiently
• Comprehensive working knowledge of PC in a windows environment, utilizing Microsoft Outlook, Word and Excel
• Excellent interpersonal and desire to work cross-functionally with other teams
• Ability to professionally communicate (verbal and written) with end clients and all levels within the organization
• Experience in Accounts Receivable, Billing, Customer Services, or related areas in a high-volume environment preferred
• Analytical and problem-solving skills
• Detailed data entry

Rate/Salary: