Bilingual Business Process Analyst Contract NEW

Our client, a multinational healthcare and insurance company, is hiring a Remote Bilingual Business Process Analyst!

Responsibilities:

• Work in a cross-functional and fast-paced team to manage the translation/reproduction processes for regulatory benefit materials, marketing or various transactional based materials including alternate format as requested
• Ability to independently manage multiple tasks and projects with minimal supervision
• Project Management duties including receipt, review, translation, or delegation to one of several Language Service Providers
• Coordinate and retrieve multiple price quotes for translation, formatting, and other ancillary fees along with service delivery and risk assessment before awarding projects accordingly
• Work with upstream requesters and downstream Vendor contacts to meet project deliverables while ensuring both requester and vendors are meeting requirements
• Perform comprehensive and/or partial reviews of initial translated files or audio files against source files
• Flag appropriate Linguistic, Compliance or Formatting related defects, note suggested edits and work with in-house or third-party Language Service Providers on suggested edits
• Update your project tracker(s) accordingly and accurately throughout each day and for each project assigned
• Reconcile Invoice details, amounts and GL codes used for billing each project at the beginning of each month for the prior month billing period and point out inconsistencies accordingly to billing vendor
• Provide administrative support for the team by completing internal inspection audits following department procedures
• Log daily productivity and defective counts in department Database
• If instructed, monitor and record time-study data related to each testing project
• May also include project support of new technology testing and implementation where it involves Translation Memory, Style Guide, Glossary updates including user acceptance testing associated
• Assist with peer or new Employee training as needed
• Work and collaborate with other team members from time to time
• Provide flexibility to assist with other assignments as needed

Qualifications:

• Must be Bilingual (English and Spanish). Fluent with both written and verbal business professional skills
• Intermediate level proficiency with Excel and Word
• Detail oriented and strong organizational and communication skills
• 2+ year(s) of professional experience driving tasks/projects to completion within set deadlines
• 1+ year(s) experience in Project Management Experience or equivalent experience in Linguistic Services
• 1+ year(s) with Healthcare or Medical related materials, acronyms or terms and CMS compliance requirements for materials and data security including protected health information

Rate/Salary: $20-27/hour