Campaign Operations Specialist position Contract

An American multinational computer software company is seeking a Campaign Operations Specialist to join their team. On-site in San Jose, CA – APPLY TODAY!

9-month Contract with the potential to extend/convert for the right candidates
$52-62 / hour

Responsibilities:

Campaign Execution:

• Support the setup and deployment of emails, webinars, and other programs in
  Marketo
• Ensure flawless execution of Marketo programs by following a rigorous QA process for
  all marketing assets such as emails, landing pages, and automation workflows
• Identify, assess, resolve, and track issues impacting email execution and deliverability
• Test programs to ensure compliance to program specifications
• Setup and deploy program specific landing pages and forms
• Ensure every program and campaign scheduled for launch meets the opt-in and global
  data and privacy compliance such as GDPR, CCPA, CASL, CAN-SPAM
• Build and implement necessary campaign and analytics tracking codes to ensure
  proper reporting and marketing program attribution
• Ensure operational best practices and protocols are followed
• Maintain and document project execution processes

Project Management:

• Effectively communicate with teams to ensure expectations and deliverables are met
• Make sure emails and program assets get out on time, and error-free
• Support requests from our Marketers by reviewing and gathering all assets in accordance with requirements to ensure a smooth program/campaign launch
• Take the initiative to drive problem resolution at the project level
• Proactively identify opportunities for program and process improvements

Data & Reporting:

• Review and audit target audience lists/logic and ensure suppression rules are applied
  accordingly prior to email deployment
• Set up program level reporting and schedule delivery
• Monitor email performance and provide regular updates

Requirements:

• 2+ years of Marketo experience in two or more Marketo instances; Marketo Certified
  Expert preferred
• Experience with Salesforce supporting Marketing teams
• Experience reviewing and editing CSS and HTML
• Impeccable attention to detail and quality oriented
• Experience prioritizing multiple requests
• Strong organizational and time management skills
• Strong interpersonal skills, adaptable to a wide variety of stakeholders
• Ability to work in a fast-paced environment and under pressure and meet tight
  deadlines
• Ability to adjust quickly to change and adapt as needed
• Ability to build effective working relationships with others
• Ability to anticipate problems and act proactively
• Knowledge of demand generation and/or account-based marketing tactics
• Knowledge of Adobe Analytics and marketing metrics reporting
• Bachelor’s Degree
• Marketo certified Expert Preferred

#CB
Rate/Salary: $52 – $62 / hour