Media Engineer Contract

Basic Qualifications    • Participates in researching, testing and implementing optimized technical solutions for production users.
• Multi-platform computer system management (Linux / UNIX, Apple OS X and Windows):
o Administration
o Security policy / access rights
o Imaging
o Remote control
o Customization
o Application support

• Leverages array of software utilities to troubleshoot and streamline department services.
• Understands production workflows and timelines.
• Measure, calibrate and validate color reference displays and OS parameters to meet DTVA production requirements.
• Performs miscellaneous technical special projects as assigned by department management.
• The ability to write “light weight” scripts for automating processes is a plus.
• Participates in hardening new solutions for production solutions.
Preferred Qualifications    • Bachelor’s degree in a technical discipline.
• Must be able to follow directions and procedures.
• 3 to 5 years of experience working with (advanced troubleshooting and configuration experience) Linux or UNIX, Mac OS and Microsoft Windows based systems in a network environment.
• 3 to 5 years of experience working with computer graphics / media applications
• 3 to 5 years in supporting computer systems in a large company / enterprise environment.
• 3 to 5 years of experience working with network management and administration utilities in TCP/IP networking environment.
• Able to communicate technical information effectively – both written and verbally.
• Ability to work in a fast pace, production critical team environment.
• Must have a strong customer service orientation and have the ability to work with a diverse user community.
• Must be well organized and detailed oriented.
Required Education    Bachelors or equivalent
Preferred Education    
Additional Information    Use Title: Technical Support Engineer
Department: Disney Television Animation – Technology department
Please pre screen with
1. What types of ticketing software experience do you come from- needs to have experience-
2. Need to know MAC and OS- needs to know both platforms-
3. Creative software support- give examples
4. Imaging experience – give examples
5. Support a drawing tablet- give examples-
Rate/Salary: