Product Delivery Manager, Salesforce Lead to Quote Contract

Job Title : Product Delivery Manager (Salesforce)

Location : Los Angeles, CA/ San Jose, CA/ Lehi, UT

Duration: 10 Months

Job Description:

The Product Delivery Manager role will drive the prioritization, planning, and delivery of business solutions within Salesforce, while also supporting the day-to-day operations of the CRM. The candidate is passionate about the Sales process, technical capabilities of CRM and CPQ systems, and the people that use them! This individual will work with internal stakeholders across Sales, Operations, Marketing, and Partner Programs to resolve day-to-day issues and prioritize critical business requirements in support of the Lead to Quote technology roadmap.

What You’ll Do:

• Partner with business stakeholders to understand their business initiatives and problems
• Partner with developers to implement solutions for business needs and issues
• Define Salesforce requirements for agreed upon business solutions
• Communicate and align with internal partners on plans and launches
• Partner with other teams that own and manage integrated systems
• Support the day-to-day operations of multiple CRMs and resolve reported issues
• Analyze internal customer feedback, reported issues, product performance, and recommend potential solutions based on analysis.

Skills:

What You Need to Succeed:

• 3-5 years of experience administering Salesforce (or other CMRs)
• Experience and knowledge within the Lead to Quote process, Sales Operations, and integration of enterprise systems with CRMs
• Self-starter that thrives in the face of challenges
• Proven track record to operate effectively with general mentorship on new projects
• Exceptional verbal and written communication skills, including the ability to work with technical and non-technical audiences; as well as communicate effectively to individual contributors, management, and executive leadership
• Experience presenting and advocating programs to internal partners and users
• Strong communications skills, with the distinctive ability to empower and influence people without authority or a direct reporting relationship
• Excellent negotiation, conflict management, and resolution skills – you respectfully facilitate teams to the successful mitigation of issues

Education:         

The following certifications are desirable but not required:

Salesforce Administrator Certification

Scrum Product Owner Certification

Rate/Salary: $80-$84/hr