Technology NOC Operations Manager

What are we looking for in our NOC Operations Manager?

Winston,Salem, NC
Full Time
Night Shift - Wednesday - Saturday 7:00pm-5:00am
Salary - $90K - $92K Base

Key Notes
Outside of managing people, would they solve tickets? They need to review and score the tickets.
Years of EXP in servers environment? 5+ years
Top 3 responsibilities: handling alerts, closing tickets on time, working with the day shift to turn over during the day (comm skills are KEY).
Would they consider someone who has been a lead instead of a manager for previous experience? Yes
What are the key technical skills? Linux and UNIX environments.

Note - The schedule for this role is night shift, Wednesday - Saturday 7:00pm-5:00am. The employee in this role is expected to work onsite fulltime – this is not a hybrid role.

Required
Bachelor’s degree in Computer Science or related field or a minimum of 5-10 years practical work experience
5+ years of experience running Linux, Unix in a production environment
Experience in administrating and troubleshooting applications in a large production environment (24X7)
Experience with AIX 5.x, 6.x, 7.x
Must provide coverage for either day or night shift and be available to work weekends if needed
Must have experience working in a Mainframe and Windows Distributed systems environment
Formal training in network, computer or server technology

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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